Cookie Policy – Felt & Woolcraft

At Felt & Woolcraft, we use cookies and similar tracking technologies to enhance your browsing experience, analyze site performance, and deliver personalized content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They help the website recognize your device and store information about your preferences or past actions. Cookies are widely used to make websites work more efficiently and provide a better user experience.

2. Types of Cookies We Use

We use the following types of cookies on our website:

a) Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are required for the site to work. Examples include session cookies, authentication cookies, and shopping cart cookies.

b) Performance & Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and how users navigate the site. This data helps us improve website performance and user experience. We may use services like Google Analytics for this purpose.

c) Functionality Cookies

These cookies allow the website to remember choices you make (such as your language preference, region, or login details) and provide enhanced, personalized features. They help improve your experience by remembering your settings and preferences.

d) Targeting & Advertising Cookies

These cookies are used to deliver relevant advertisements to you and track the effectiveness of marketing campaigns. They may be set by our advertising partners and can track your browsing activity across different websites.

3. Third-Party Cookies

We may use third-party services that set cookies on your device. These include:

  • Payment Processors: Stripe and eSewa for secure payment processing
  • Analytics Providers: Google Analytics to track website performance
  • Social Media Platforms: Facebook, Instagram, LinkedIn for social sharing and integration

We do not control these third-party cookies. Please refer to the respective privacy policies of these third parties for more information.

4. How to Manage Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how:

  • Google Chrome: Settings → Privacy and Security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Privacy, search, and services → Cookies and site permissions

Please note that disabling cookies may affect the functionality of the website and prevent you from using certain features, such as adding items to your cart or completing a purchase.

5. Cookie Duration

Session Cookies: These are temporary cookies that expire when you close your browser.

Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They help us recognize you when you return to the website.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates will be posted on this page with a revised “Last Updated” date.

7. Contact Us

If you have any questions or concerns about our use of cookies, please contact us:

  • 📞 +977 9860673215
  • 📧 info@feltandwoolcraft.com | support@feltandwoolcraft.com
  • 📍 Ichangu, Kathmandu, Nepal

Last Updated: December 23, 2025